FAQ
CONTACT
Please email info@nowords.art, we are always available to answer your questions.
HOW MUCH DOES SHIPPING COST?
$4 for all orders of the sock collection within the continental U.S.
Free US delivery on orders over $59.
You can find an overview of our shipping fees and methods in the ‘Shipping’ section of this site.
HOW TO CALCULATE SALES TAX?
Applicable sales tax will be calculated during checkout based on your shipping address.
WHICH MEANS OF PAYMENT ARE ACCEPTED BY NOWORDS?
Currently we only accept Paypal.
HOW LONG CAN I RECEIVE THE ORDER CONFIRMATION?
The order confirmation should be sent within a few minutes, please check that there are no errors in the order details in the email. However, you may experience a short delay. You should also check your “Spam” inbox. If you still haven’t received an email, please contact us.
HOW DO I CHANGE INFORMATION ON MY ORDER AFTER IT HAS BEEN PLACED?
We cannot change the shipping address or the shipping method selected after checkout.
WHEN WILL I RECEIVE THE TRACKING INFORMATION?
Once your item has been dispatched, an email will be sent to the email address provided on the order with your shipment’s tracking information.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
All orders are processed within one business day. Standard delivery time is 2-6 business days from the shipping date. If there is no more updates on your package after a week, please contact us at info@nowords.art.
CAN I GET A REFUND OR MAKE AN EXCHANGE?
All sales of socks are final. If you receive an incorrect size, color, or item, please get in touch, and we’ll fix the issue. The same applies if the item is defective.
HOW ACCURATE IS COLOR DISPLAY ON NOWORDS.ART?
Each product is photographed with precise attention to detail, we have made every effort to display as accurately as possible the colors of our products that appear at the NOWORDS.ART. However, as the actual colors you see may vary slightly from one screen to another due to monitor display settings.