FAQ

 

CONTACT

Please email info@nowords.art, we are always available to answer your questions.

 

HOW MUCH DOES SHIPPING COST?

$4 for all orders within the continental U.S.

Free shipping on US orders over $59.

You can find an overview of our shipping fees and methods in the ‘Shipping’ section of this site.

 

HOW TO CALCULATE SALES TAX?

Applicable sales tax will be calculated during checkout based on your shipping address.

 

WHICH MEANS OF PAYMENT ARE ACCEPTED BY NOWORDS?

Currently we only accept Paypal.

 

HOW LONG CAN I RECEIVE THE ORDER CONFIRMATION?

The order confirmation should be sent within a few minutes, please check that there are no errors in the order details in the email. However, you may experience a short delay. You should also check your ‘Spam’ inbox. If you still haven’t received an email, please contact us.

 

HOW DO I CHANGE INFORMATION ON MY ORDER AFTER IT HAS BEEN PLACED?

We cannot change the shipping address or the shipping method selected after checkout.

 

WHEN WILL I RECEIVE THE TRACKING INFORMATION?

Once your item has been dispatched, an email will be sent to the email address provided on the order with your shipment’s tracking information.

 

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

All orders are processed within 1-3 business days. Standard delivery time is 2-6 business days from the shipping date. If there is no more updates on your package after a week, please contact us at info@nowords.art.

 

CAN I GET A REFUND OR MAKE AN EXCHANGE?

We accept returns and exchanges within 14 days of receipt for eligible items.

Please note that items marked as Final Sale cannot be returned or exchanged.

 

HOW ACCURATE IS COLOR DISPLAY ON NOWORDS.ART?

Each product is photographed with precise attention to detail, we have made every effort to display as accurately as possible the colors of our products that appear at the NOWORDS.ART. However, as the actual colors you see may vary slightly from one screen to another due to monitor display settings.